Agrawal, A., Catalini, C.,
& Goldfarb, A. (2015). Crowdfunding: Geography, social networks, and the
timing of investment decisions. Journal of Economics & Management
Strategy, 24(2), 253-274.
Andrews, J. C., Netemeyer, R.
G., Burton, S., Moberg, D. P., & Christiansen, A. (2004). Understanding
adolescent intentions to smoke: An examination of relationships among social
influence, prior trial behavior, and antitobacco campaign advertising. Journal
of Marketing, 68(3), 110-123.
Aydin, S., & Özer, G.
(2006). How switching costs affect subscriber loyalty in the Turkish mobile
phone market: An exploratory study. Journal of Targeting, Measurement and
Analysis for Marketing, 14(2), 141-155.
Bae, J., & Cameron., G.T.
(2006). Conditioning effect of prior reputation on perception of corporate
giving. Public Relations Review, 32(2), 144-150.
Bart, Y., Shankar, V., Sultan,
F., & Urban, G. L. (2005). Are the drivers and role of online trust the
same for all web sites and consumers? A large-scale exploratory empirical
study. Journal of Marketing, 69(4), 133-152.
Berger, C., Renner, S., Lüer, K., Technau, G.M. (2007). The
commonly used marker ELAV is transiently expressed in neuroblasts and glial
cells in the Drosophila embryonic CNS. Dev. Dyn. 236(12):
3562-3568. (Export to RIS)
Boulstridge, E., &
Carigan, M. (2000). Do consumer really care about corporate responsibility?
Highlighting the attitude behaviour gap. Journal of Communication, 4(4).
Brown, T. (1998). Corporate
associations in marketing: Antecedents and consequences. Corporate Reputation
Review, 1(3), 215-233.
Carrigan, M., & Attalla,
A. (2001). The myth of the ethical consumer - Do ethics matter in purchase
behaviour. The Journal of Consumer Marketing, 18(7), 560-578.
A. B.(1979). A three-dimensional conceptual model of corporate performance. Academy
of Management Review, 4(4), 497-505.
Carroll , A. B., &
Shabana, K. M. (2010). The business case for corporate social responsibility: A
review of concept, research and practices . International of Marketing
Reviews, 12(1), 85-105.
Carroll, A. B. (1991). The
pyramid of corporate social responsibility: Toward the moral management of
organizational stakeholders. Business Horizons, 34(4), 39-48.
Carroll, A., & Buchholtz,
A. (2011). Assessing ethics education in a business, government, and society
course context. Toward assessing business ethics education, 263.
Davies, G., Chun, R., da
Silva, R., & Roper, S. (2003). Corporate reputation and competitiveness.London: Routledge.
Ellen, P. S., Webb, D. J.,
& Mohr, L. A. (2006). Building corporate associations: Consumer
attributions for corporate socially responsible programs. Journal of the
Academy of Marketing Science, 34(2), 147-157.
Esrock, S. L., & Leichty,
G. B. (1998). Social responsibility and corporate web pages: Self-presentation
or agenda-setting?. Public Relations Review, 24(3), 305-319.
Fatma, M., & Rahman, Z.
(2015). Consumer perspective on CSR literature review and future research
agenda. Management Research Review, 38(2), 195-216.
M., & Ajzen, I. (1975). Belief,
attitude, intention and behavior: An introduction to theory and research. Reading,
Fombrun, C . J .( 1996 ). Reputation:
Realizing value from the corporate image. Boston: Harvard Business School
Fombrun, C., Galdberg, N.,
& Barnett, M. (2000a). Opportinity platforms and safety nets: Corporate
citizenship and reputational risk. Business and Society Review, 105(1),
Fombrun, C., Galdberg, N.,
& Server, J. (2000b). The reputation Quotient: A multi-stakehoder measure
of corporate reputation. Journal of Brand Management, 7(4), 241-255.
Fombrun, C., Ponzi, L., &
Newburry, W. (2015). Stakehoder tracking and analysis: The reptrak system for
measuring corporate reputation. Corporate Reputation Review, 18(1),
Friedman., M. (1970). Social
Responsibility of Business is to increase its profits. The New York Times
Ha, H. Y., Janda, S., &
Muthaly, S. K. (2010). A new understanding of satisfaction model in
e-re-purchase situation. European Journal of Marketing, 44(7/8),
Hair, J. F., Black, W.C.,
Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis 7th edition. Upper Saddle
River, NJ: Pearson Prentice Hall.
Helm, S. (2007). The role of
corporate reputation in determining investor sactisfaction and loyalty. Corporate
Reputation Review, 10(1), 22-37.
Hennig‐Thurau, T., &
Klee, A. (1997). The impact of customer satisfaction and relationship quality
on customer retention: A critical reassessment and model development. Psychology
& Marketing, 14(8), 737-764.
Kim, D. J., Ferrin, D. L.,
& Rao, H. R. (2009). Trust and satisfaction, two stepping stones for
successful e-commerce relationships: A longitudinal exploration. Information
Systems Research, 20(2), 237-257.
Lam, S., Shankar, V.,
Erramilli, M., & Murthy, B. (2004). Customer valur, satisfaction, loyalty,
and switching costs: an lllustration from a business-to-business service
context. Journal of the Academy of Marketing Science, 32(3), 293-311.
Lyon, L., & Cameron, G. T. (2004).
A relational approach examining the interplay of prior reputation and immediate
response to a crisis. Journal of Public
Relations Research, 16(3),
McKnight, D. H., Choudhury,
V., & Kacmar, C. (2002). Developing and validating trust measures for
e-commerce: An integrative typology. Information Systems Research, 13(3),
Michelon, G. (2011).
Sustainability disclosure and reputation: A comparative study. Corporate
Reputation Review, 14(2), 79-96.
Mohr, L., & Webb, D.
(2005). The effects of corporate social responsibility and price on consumer
responses. Journal of Consumer Affairs, 39(1), 121-147.
Morgan, R. M., & Hunt, S.
D. (1994). The commitment-trust theory of relationship marketing. Journal of
Marketing, 58(3), 20-38.
Pérez, A. (2015). Corporate
reputation and CSR reporting to stakeholders: Gaps in the literature and future
lines of research. Corporate Communications: An International Journal, 20(1),
Pomering, A., & Dolnicar,
S. (2009). Assessing the prerequisite of successful CSR implementation: Are
consumers aware of CSR initiatives? Journal of Business Ethics, 85(2),
Ponzi, L. J., Fombrun, C. J.,
& Gardberg, N. A. (2011). RepTrak™ pulse: Conceptualizing and validating a
short-form measure of corporate reputation. Corporate Reputation Review,14(1),
W. M., Ferrell, O. C., Dibb, S., & Simkin, L. (2006). Marketing:
Concepts and Strategy. Fifth
European Edition 13th end: Houghton Mifflin.
V. P., Williamson, I. O., Petkova, A. P., & Sever, J. M. (2005). Being good
or being known: An empirical examination of the dimensions, antecedents, and
consequences of organizational reputation. TheAcademy of Management Journal, 48(6), 1033-1049.
Roberts, P. W., & Dowling,
G. R. (2002). Corporate reputation and sustained superior financial
performance. Strategic Management Journal, 23(12), 1077-1093.
Schiffman, L. G., & Kanuk,
L. L. (2007). Purchasing behavior. Upper Saddle River, NJ: Pearson Prentice
Selnes, F., & Sallis, J.
(2003). Promoting relationship learning. Journal of Marketing, 67(3),
Sen, S, Bhattacharya, C. B.
& Korschun, D. (2006). The role of corporate social responsibility in
strengthening multiple stakeholder relationships: A field experiment. Journal
of the Academy of Marketing Science, 34(2), 158-166.
Shim, K., & Yang, S., U.
(2016). The effect of bad reputation: The occurrence of crisis, corporate
social responsibility, and perceptions of hypocrisy and attitudes toward a
company. Public Relations Review, 42(1), 68-78.
Singh, J., de los Salmones
Sanchez, M., & del Bosque, I. R. (2008). Understanding corporate social
responsibility and product perceptions in consumer markets: A cross-cultural
evaluation. Journal of Business Ethics, 80(3), 579-611.
Sirdeshmukh, D., Singh, J.,
& Sabol, B. (2002). Consumer trust, value, and loyalty in relational
exchanges. Journal of Marketing, 66(1), 15-37.
Thomas, J. (2008).
"Trust" in customer relationship: Addressing the impediments in research.
In S. Samu, R.Vaidyanathan, & D. Chakravarti (Eds.), AP-Asia-Pacific Advances in Consumer Research, VIII (pp. 346-349).
Duluth, MN: Association for Consumer Research.
Tian, Z., Wang, R., &
Yang, W. (2011). Consumer responses to corporate social responsibility (CSR) in
China. Journal of Business Ethics, 101(2), 197-212.
Van der Merwe, A. W., &
Puth, G. (2014). Towards a conceptual model of the relationship between
corporate trust and corporate reputation. Corporate Reputation Review, 17(2),
Walker, K. (2010). A
systematic review of the corporate reputation literature: Definition, measurement,
and theory. Corporate Reputation Review, 12(4), 357-387.
Yoon, Y., Gürhan-Canli, Z.,
& Schwarz, N. (2006). The effect of corporate social responsibility (CSR)
activities on companies with bad reputations. Journal of Consumer Psychology,
West, C. M., Williams, L. M., & Siegel, J. A. (2000).
Adult sexual revictimization among Black women sexually abused in childhood: A
prospective examination of serious consequences of abuse. Child Maltreatment,